Neighbour Care will always have their 100% satisfaction guarantee. If you notice that your order doesn’t make it to you or if you noticed it’s damaged, our company will send you another package, all on us. We will give you a full refund instead as well if you decide to do it that way. However, if you did receive some of your order, what we would do is give you a refund but then we would charge the remaining balance for the part of the order that you did receive.
Our company asks that you wait 30 business days from when the order was first shipped. After those 30 days if you haven’t received the package yet and haven’t got any notifications, then please send us a support ticket located in the refund section and we will take care of the issue ASAP.
Note: If you have any questions or concerns, please contact us by email or phone. We would love to assist you.
Refunds
If your payment type was with a credit card, we will be able to issue your refund back on your credit card and you will receive it in 3 business days. This is the maximum time we need to issue a refund and will get credited in your account.
How To Make a Refund Request
To make an instant request for payment refund, all you need to do is to share your order details with us via email and let us know the reason behind requesting a refund. Once it is done, your refund request will be eligible for consideration.
Customer feedback is very important for us, as we use it as a medium to improve our quality of service.
In case of any doubts or queries, give us a call at +1(657)222-0645 or write your queries to us at support@neighbourcarepharmacy.com
We will be pleased to serve you with the right solution! We hope that your shopping experience on our website is exciting and that you feel improvement in your health using the medicines sold by our online pharmacy.
Note
We will not be held responsible for any delays with the credit cards or your issuing bank. If you have any questions or concerns, please email us or call us